Privacy Policy

Privacy Policy

Introduction

Welcome to https://computerized-diagnostics-repair.collision-talk.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, management, and protection of information in adherence to various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions when:

  • You utilize our online applications and services as an authorized user.
  • You visit our websites linked to this policy.
  • You communicate with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account and User Information:

  • Username or unique identifier
  • Contact details (email, phone number)
  • Address information

Payment Details:

  • Payment method information
  • Transaction history
  • Billing addresses

Financial Data:

  • Banking account numbers (for direct payments or refunds)
  • Credit card data (encrypted and stored securely)

Purchase Information:

  • Order history
  • Product preferences and purchases made on our platform

Mobile Device Identifiers:

  • IP address
  • Unique device identifiers (UDIDs)
  • Location data from mobile devices

Location Data:

  • GPS coordinates
  • Geolocation tags from social media posts or photos uploaded through our services

Feedback and Communication:

  • Responses to surveys, quizzes, or feedback forms
  • Content you submit, such as reviews or comments

Social Media Information:

  • User profiles and bios linked to our platform (if publicly accessible)
  • Interactions with our social media pages (likes, shares, comments)

Product Interaction Data:

  • Pages visited on our website
  • Products viewed or added to a shopping cart
  • Search queries performed

We collect this data through multiple sources:

  • Direct Input: Users provide personal information when creating an account, making purchases, or filling out forms.
  • Automated Technologies: Cookies and tracking pixels are used to gather usage statistics and personalize your experience.
  • Third Parties: We may receive data from service providers who assist us in operating our business, subject to their privacy agreements.

Cookies and Data Collection

We employ cookies to enhance user experience and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities of the website, such as login sessions.
  • Preference Cookies: Remember users’ preferences, such as language settings.
  • Analytics Cookies: Track website usage, analyze trends, and gather demographic data for marketing purposes.

Users can control non-essential (analytics and tracking) cookies through our dedicated Cookie Manager.

Data Retention and Deletion

We retain personal data only for the duration necessary to fulfill the purpose it was collected for, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Geographical Location Dependent)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct or update any inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Request the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Assert your right not to be subjected to automated individual decision-making or profiling.

To exercise these rights or to file appeals/complaints, please contact our dedicated privacy team via the contact details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage you to review this page periodically for changes.

Contact Us

For any inquiries related to privacy, data requests (including unsubscribe), or if you have questions about this policy, please reach out to us: